Now an Official Amazon Service Provider!

Trusted By 1000+ Amazon Sellers and Brands

Over 70,000 cases handled and a 98% resolution rate

Proven Results Across Amazon Seller Accounts

We Remove Negative Amazon Reviews That Hurt Your Sales

Unfair 1-star ratings can instantly kill your product conversion rates and tank your hard-earned search rankings.

Our specialists step in to defend your brand by identifying and removing policy-violating comments, including comments related to shipping and packaging, inaccurate comments, and competitor attacks, to protect your listing health so you can secure more buyers.

How Our Amazon Review Removal Process Works

Seller Candy makes it easy for you to clean up negative reviews.

 

  1. Submit Your Review Tasks
  2. Expert Case Assessment
  3. Hand-Off Case Management
  4. Review Your Results
Submit Your Review Tasks
You hand over all of your review disputes and feedback issues to our specialists
Expert Case Assessment
Once you submit your case, our team of Amazon specialists (including ex-Amazon staff) evaluates the review against Amazon’s latest Community Guidelines to increase the likelihood of a successful removal
Hand-Off Case Management
Our team handles all the back and forth with the Amazon team and submits all the necessary documentation, so you don’t have to
Review Your Results
hr
You receive status updates on your requests via our ticketing system as your cases are resolved

Free Amazon Account Audit

Our experts perform a comprehensive deep dive into your Seller Central account to uncover removable reviews, hidden risks, suppressed listings, and compliance gaps.

You receive a clear roadmap of actionable fixes to protect your Seller Central account, starting with a free audit.

What’s Included in Your Amazon Review Removal Audit

Our experts identify unfair feedback and reclaim your star rating.

Screenshot_2025-11-25_at_4.41.00_PM

TOS (Terms of Service) Violation Scan

You receive a curated list of reviews that break Amazon’s rules and qualify for removal.

Identification of Competitor Attacks

Our team flags suspicious 1-star spikes and organized attacks from competitors that are hurting your sales
Screenshot_2025-11-25_at_4.41.31_PM
Screenshot_2025-11-25_at_4.41.31_PM

Listing Assessment

Our specialists benchmark your current review health against competitors to show where you are losing conversions.

Custom Action Plan

You get a clear, step-by-step strategy detailing exactly how our services will appeal and scrub non-compliant feedback.
Screenshot_2025-11-25_at_4.41.53_PM

Hear From Brands We’ve Supported

See how we have helped businesses across industries eliminate negative comments that hurt their brands.
1-Dec-19-2025-06-08-51-3378-AM
3-Dec-19-2025-06-08-51-0460-AM
2-Dec-19-2025-06-08-51-2980-AM
4-Dec-19-2025-06-08-51-0836-AM

Meet The Experts

Our specialists know the precise ins and outs of Amazon’s community guidelines and review policies. Whether you are facing a sudden wave of unfair 1-star ratings or a targeted attack from a competitor, our team is ready to step in, resolve your listing emergencies, and protect your revenue and your brand’s reputation.

kelly-1

Kelly Hamlin, Seller Candy President Kelly Hamlin

 

melody pink

Melody Lunar Melody Lunar

 

rj-2

RJ Racelis, Seller Candy COO Rj Racelis

 

98% of Issues Resolved

70,000+ Cases Handled

1000+ Sellers Helped

Why Choose Our Amazon Review Removal Service

Our team handles the tedious back-and-forth disputes with Seller Support to ensure your social proof remains clean and flawless. Our services are dedicated to ensure you have the peace of mind you need to scale your business.

More Than Just Review Removal - Full Seller Support

We offer full support to streamline your digital storefront and fix problems before they affect your sales.
Complete Case Handling

Account & Compliance Management

We keep your business out of jeopardy by actively checking for intellectual property claims, policy violations, and overall account health rating so your storefront stays active and healthy.

Fast Responses & Follow-Ups

Listing & Catalog Support

We handle the heavy lifting on your product pages, including targeting high-traffic search terms, optimizing backend data for conversions, and resolving listing policy violations.

5-Jun-08-2026-03-53-55-8549-AM
9-Jun-08-2026-03-53-55-8677-AM

Reimbursements & Inventory

We make sure you never lose money to warehouse errors by auditing your transaction fees, clearing up stranded shipments, and claiming payouts for lost or broken stock through our revenue recovery services.

Account Reinstatement

If unfair feedback has already compromised your storefront, our specialists can also deploy strategic Amazon reinstatement services to resolve critical account suspensions.

Correct Supporting Documentation

Expansion & Distribution

We pave the way for your brand’s growth into new marketplaces by managing international marketplace rollouts, setting up Pan-European fulfillment networks, and securing your global Brand Registry.

Accurate Root-Cause Analysis

Promotions & Programs

We drive conversions and protect your ideas by setting up custom deals and coupons, while deploying advanced tools like Project Zero and Transparency to lock out counterfeiters.

SELLER CANDY 2

Get Reviews Removed Without Wasting Time on Seller Support

Seller Candy eliminated the stress of dealing with Seller Support by taking over their exhausting back-and-forth ticket disputes so their internal team could stop wasting hours and focus entirely on expanding their business.

Our team builds highly targeted cases based on specific violations, ensuring human moderators review real evidence rather than issuing a quick denial.

Pricing Section

Bronze Package

$997 monthly

Perfect for New Sellers or Sellers with just a few issues. Launch your Amazon journey with a solid foundation.

UNLIMITED access to our Menu of Services

2 Simultaneous Tasks

Silver Package

$1,197 monthly

Ideal for Growing Sellers. Scale up your operation and optimize performance.

UNLIMITED access to our Menu of Services

4 Simultaneous Tasks

1 monthly support call

BEST VALUE

Gold Package

$1,500 monthly

Designed for Established Sellers. Dominate the marketplace with advanced strategies and personalized support.

UNLIMITED access to our Menu of Services

8 Simultaneous Tasks

2 monthly support calls 

Dedicated Agent

Platinum Package

$2,500 monthly

Built for Top-Tier Sellers. Achieve explosive growth and maximize your Amazon potential.

UNLIMITED access to our Menu of Services

UNLIMITED Simultaneous Tasks 

4 monthly support calls

Dedicated Agent 

Proactive Support

FAQ

Got questions about Amazon review removal? We’ve got answers.

SC ICONS (1)

Can Seller Candy Remove Any Negative Review I Do Not Like?

No, we only target reviews that clearly violate Amazon's Community Guidelines.

Our service is sustainable and completely safe for your account, as we never use risky tactics that could endanger your brand.

How Quickly Do Reviews Come Down After Seller Candy Submits a Request?

Most straightforward removals occur within 3 to 7 business days after our team submits the initial appeal.

However, more complex cases that require more details or additional documents can take a few weeks to resolve fully. We give real-time updates through our dashboard at every step of the journey.

Do I Need to Give Seller Candy Access to My Seller Central Account?

Yes, we require access to your Seller Central account to manage the case and submit appeals on your behalf.

You grant this access via secondary user permissions without ever sharing your master login credentials, so you can grant access only when requested.

What If Amazon Rejects the First Removal Request?

Initial rejections from Amazon’s automated system are common.

When a case is denied, our specialists manually escalate it by presenting stronger evidence and specific policy citations to a human moderator at Amazon.

Is Requesting Review Removal Allowed Under Amazon's Terms of Service?

Yes, flagging and reporting reviews that break the rules is a built-in feature designed by Amazon to ensure fairness.

We rely entirely on official, TOS-compliant reporting channels and avoid grey-hat tactics that can get your storefront banned.

Can Removed Amazon Reviews Come Back?

Once Amazon's moderation team formally deletes a review for a policy violation, it is permanently scrubbed from your listing.

Our team continues to monitor your product pages to ensure your ratings remain permanently protected against recurring threats.

Don’t Let Review Issues Drag Down Your Listings - Get Expert Help

 

Our experts protect your brand by stopping unfair feedback from killing your sales.