Now an Official Amazon Service Provider!

Trusted By 1000+ Amazon Sellers and Brands

Not Every Stranger on Your Listing Is a Counterfeiter

Brand Registry protects your trademark, logos and copyrighted content. It does not control who may resell genuine units of your product, because Amazon runs an open store.

So a report filed on the wrong basis gets declined, and careless removals can cost a brand its Project Zero access, which Amazon grants only to brands that stay accurate.

We start with what the offer actually is. Then we file through the Amazon pathway that fits it, or repair the product record when no seller is at fault.

What Our Amazon Brand Protection Agency Handles for You

Our team does the Brand Registry and Seller Central work that keeping a brand safe on Amazon takes, week after week.

 

  1. Brand Registry Setup and Upkeep
  2. Infringement and Counterfeit Reports
  3. Project Zero Enrollment
  4. Transparency Program Setup
  5. Hijack and Catalog Repair
  6. Complaints Against Your Brand
Brand Registry Setup and Upkeep
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We guide your trademark owner through enrollment, then keep users, roles and contact details current. Amazon has the trademark owner enroll and then add agents like us as users.
Infringement and Counterfeit Reports
We prepare trademark, copyright and patent reports through Report a Violation, with the ASIN, the offer and the evidence each claim type needs. See how reporting infringement on Amazon works.
Project Zero Enrollment
Once Amazon invites your brand, we complete the setup and use the self-service removal tool with care, since Amazon requires at least 99% accuracy to keep access.
Transparency Program Setup
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We help enroll eligible products and organize the unit-level codes, so units that arrive at Amazon without a valid code are caught before a customer ever opens one.
Hijack and Catalog Repair
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When a title, image or brand field changes on your detail page, we compare it with your approved content and correct the record through the catalog.
Complaints Against Your Brand
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If a rival files an IP or counterfeit complaint against your own listings, we assemble your documents and build the response Amazon expects to see.

Free Amazon Account Audit

Worried about who is selling under your brand name? Our team reviews your listings, offers and Brand Registry setup before recommending a single report.

You get a list of the threats we found, what type each one is and which Amazon tool fits it, with no obligation to sign up.

 

How We Protect Your Brand on Amazon, Step by Step

Protecting a brand is steady work rather than a one-time cleanup. Each account moves from a first review to routine protection, tracked in our ticketing system.

Brand and Account Review

We check your Brand Registry roles, trademarks and hero ASINs, and list every offer and listing change that looks wrong today.

Sort Each Threat

Each issue gets a label: suspected counterfeit, genuine but unauthorized reseller, changed product record, or ordinary competition. That label decides what happens next.

Report or Repair

Counterfeit and infringement cases go to Report a Violation with evidence. Catalog problems become a listing fix. Reseller questions go to you and your counsel.

Monitor and Follow Up

We watch your top ASINs for new offers and content changes, chase open cases with Amazon, and send you a plain status update.

What Our Clients Say

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Meet The Experts

The specialists on your brand cases include former Amazon employees and people with years inside Seller Central, so they know how a report gets reviewed and why one gets declined.

Brand cases rarely stay in one lane. A hijack can lead to a suppressed listing or an IP complaint, and our catalog and compliance specialists sit on the same team.

 

 

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Kelly Hamlin, Seller Candy President Kelly Hamlin

 

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Melody Lunar Melody Lunar

 

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RJ Racelis, Seller Candy COO Rj Racelis

 

98% of Issues Resolved

70,000+ Cases Handled

1000+ Sellers Helped

Why Choose Our Amazon Brand Protection

Some agencies promise to clear every unauthorized seller off your listing. We tell you plainly which threats Amazon will act on and which belong with your lawyer, then handle the Amazon side ourselves.

  • We work as an Official Amazon Service Provider inside your accounts.
  • Counterfeit, catalog and compliance cases handled by one team.
  • Every report we file is logged so you can review it.
  • Legal and trademark questions routed to your own counsel.
  • Month-to-month plans with a 30-day money-back guarantee.

What We Check Before Filing Any Brand Report

Your free audit looks at six parts of your brand's setup:
Complete Case Handling

Offers on Hero ASINs

We list every seller on your top products and flag the new arrivals, sudden price drops and Featured Offer changes worth a closer look.

 

Guidance After Reinstatement

Detail Page Accuracy

We compare the live title, images, brand name and key attributes with the content you approved, and note each field that drifted.

 

Correct Supporting Documentation

Brand Registry Access

We confirm who holds the Administrator and rights owner roles, and spot former staff or old email addresses still tied to your brand.

 

 

Fast Responses & Follow-Ups

Trademark Coverage

We check that your registered or pending trademark matches the brand name on your products and covers each country you sell in.

 

 

 

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Report History

We review past Report a Violation submissions and their outcomes, since acceptance rate is part of how Amazon judges Project Zero eligibility.

 

 

 

Accurate Root-Cause Analysis

Program Eligibility

We tell you whether your brand qualifies for Transparency today and what still stands between you and a Project Zero invitation.

You also see which issues need your counsel and which ones our team can resolve directly.

 

 

 

 

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Your Brand Name Should Only Ever Sell Your Own Product

An in-house brand protection hire costs a full salary, and an IP law firm usually bills by the hour for work that is often Amazon casework rather than legal advice.

Our plans bill a flat monthly fee that covers brand cases, catalog fixes and compliance replies, and you can stop at the end of any month.

 

 

Brand Protection Support That Reaches Past Report a Violation

Brand Ownership Disputes

If another account has claimed your brand or your access has slipped, we prepare your trademark documents and escalate the case. See our steps for resolving Brand Registry ownership issues.

Catalog Management

Many listing changes come from catalog data rather than a rival seller. Our Amazon catalog management team fixes the attributes, variations and images behind them.

 

IP Complaint Defense

Brands receive complaints too. Our Amazon compliance service handles IP, authenticity and policy notices filed against your own listings.

 

 

Listing Reinstatement

When a complaint takes a product offline, our reinstatement team writes the Plan of Action that asks Amazon to restore it.

 

 

 

 

 

Featured Offer Recovery

When a reseller takes the Featured Offer on your listing, we review the price, fulfillment and stock on your own offer so it can compete again.

 

 

 

 

 

 

 

Brand Content

A+ Content, a Brand Story and a Brand Store make the genuine listing easier for shoppers to recognize. We create and update them for registered brands.

Most brand problems touch more than one part of the account, which is why we keep every part of it with one team.

 

 

 

Pricing

Bronze Package

$997 monthly

Perfect for New Sellers or Sellers with just a few issues. Launch your Amazon journey with a solid foundation.

UNLIMITED access to our Menu of Services

2 Simultaneous Tasks

Silver Package

$1,197 monthly

Ideal for Growing Sellers. Scale up your operation and optimize performance.

UNLIMITED access to our Menu of Services

4 Simultaneous Tasks

1 monthly support call

BEST VALUE

Gold Package

$1,500 monthly

Designed for Established Sellers. Dominate the marketplace with advanced strategies and personalized support.

UNLIMITED access to our Menu of Services

8 Simultaneous Tasks

2 monthly support calls 

Dedicated Agent

Platinum Package

$2,500 monthly

Built for Top-Tier Sellers. Achieve explosive growth and maximize your Amazon potential.

UNLIMITED access to our Menu of Services

UNLIMITED Simultaneous Tasks 

4 monthly support calls

Dedicated Agent 

Proactive Support

FAQ

Here are the questions brands ask before handing us their brand protection:



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What Does an Amazon Brand Protection Agency Do?

An agency like ours handles the Amazon side of protecting your brand, from Brand Registry upkeep and infringement reports to Project Zero, Transparency and listing repair.

Legal decisions about your rights stay with you and your counsel.

Can You Remove Unauthorized Sellers From My Listings?

Only when there is a policy or IP basis, such as a counterfeit unit or misuse of your trademark.

Amazon treats distribution agreements and MAP pricing on genuine products as private matters between you and the reseller.

Do I Need Brand Registry Before You Can Help?

For most protection tools, yes. Amazon accepts an active registered trademark or a pending application, including one filed through IP Accelerator.

If your brand is not enrolled yet, we can guide your trademark owner through enrollment first.

Who Places the Test Buy for a Suspected Counterfeit?

You or someone you authorize places the order, since Amazon recommends a test buy to confirm a suspected counterfeit.

Once the unit arrives, we turn your photos and order details into the side-by-side evidence for the report.

 

Can You Promise Counterfeit Listings Will Be Removed?

No. Amazon reviews every report and decides the outcome on its own terms.

We commit to accurate reports, clear evidence and steady follow-up, which gives each claim its best chance.

What Is the Difference Between Project Zero and Transparency?

Project Zero lets invited brands take down counterfeit listings themselves with a self-service tool. Transparency puts a unique code on every unit of an enrolled product, and Amazon stops units that lack a valid one.

Many brands use both. Our Amazon brand protection guide explains when each one applies.

Keep Your Brand Name Working for You on Amazon

Stop losing sales to fake units, quiet listing edits and reports that go nowhere.

Our team takes the casework off your desk, from the first report to the final follow-up.