Now an Official Amazon Service Provider!

Trusted By 1000+ Amazon Sellers and Brands

Product Images Matter. Getting Them Right Takes Work.

Amazon has specific requirements for product images, and different categories or placements may have additional guidelines. Images that fail to meet the applicable requirements can affect listing quality or contribute to suppression.

Keeping product images accurate and up to date can also become complicated when you're managing multiple ASINs, variations, and marketplaces.

Seller Candy helps handle the operational work behind your product imagery, from addressing image-related listing issues to updating the appropriate assets in Seller Central.

 

 

How Our Amazon Imaging Service Works

From market analysis to image updates, our team combines competitor insights with your brand vision to deliver product imagery that stands out and aligns with Amazon's requirements.

 

  1. Analyze Your Market and Brand Vision
  2. Review the Listing and Image Requirements
  3. Prepare the Listing Update
  4. Submit and Check the Changes
  5. Follow Up on Outstanding Issues
Analyze Your Market and Brand Vision
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We analyze your market and competitors to identify opportunities for stronger product imagery, while taking your brand vision and goals into account to ensure every creative aligns with your positioning and speaks to your target audience.
Review the Listing and Image Requirements
We review the issue and the applicable Amazon image requirements to determine what needs to be addressed.
Prepare the Listing Update
Using the assets and instructions provided, we help organize and carry out the necessary image-related listing updates.
Submit and Check the Changes
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Our team submits the appropriate updates through Seller Central and checks the listing to see whether the changes have been reflected.
Follow Up on Outstanding Issues
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If the images fail to display correctly or an image-related listing issue remains unresolved, we investigate the available options and follow up as appropriate.

Free Amazon Account Audit

Are your Amazon product images doing enough to grab attention, showcase your product, and turn browsers into buyers?

Let our Amazon imaging experts review your product listings, analyze competitor imagery, and identify opportunities to strengthen your visual presentation. Get a clearer picture of how your images compare in the market and how to align them with your brand vision and Amazon's requirements.

 

What's Included in Our Amazon Imaging Support?

From market analysis and competitor research to image updates and listing troubleshooting, our team helps ensure your product imagery aligns with your brand vision and Amazon's requirements.

Product Image Updates

Replace or update existing product images using the assets supplied for your listing.

Image-Related Listing Issues

Investigate image-related errors, suppressed listings, and other issues affecting the display of product images.

Main Image Compliance Checks

Help identify potential issues with main images against applicable Amazon requirements, including background, product presentation, and other relevant restrictions.

Image Updates Across Listings

Help manage image-related updates across multiple ASINs and variations, where supported by the catalog structure and Amazon's requirements.

Listing and Catalog Troubleshooting

Investigate cases where the correct image is not appearing on the detail page, including situations involving catalog contributions or competing updates.

Image Upload and Follow-Up

Handle the operational steps involved in submitting image updates and checking whether the changes have taken effect.

Product Images That Make an Impact

Hear from Amazon sellers about their experience working with Seller Candy to improve their product imagery, align visuals with their brand vision, and create stronger listing experiences.
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Meet The Experts

Every expert on our team is either an ex-Amazon employee or has years of hands-on Seller Central experience.

We understand how the Amazon algorithm ranks listings and what makes shoppers click “Add to cart”.

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Kelly Hamlin, Seller Candy President Kelly Hamlin

 

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Melody Lunar Melody Lunar

 

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RJ Racelis, Seller Candy COO Rj Racelis

 

98% of Issues Resolved

70,000+ Cases Handled

1000+ Sellers Helped

Why Seller Candy

The 1,000+ Amazon brands and resellers we partner with trust us to manage their listings and product imagery for the following reasons:

  • We are verified Amazon service providers, trusted by the e-commerce giant itself.
  • Clients enjoy unlimited support with fast turnaround times.
  • Each client is assigned to an Amazon expert with deep Seller Central and catalog experience.
  • Clients enjoy complete visibility into our image update and listing management process.
  • We analyze market and competitor imagery while taking your brand vision into account to help ensure your product visuals align with your goals and Amazon's requirements.

Why Choose Seller Candy for Amazon Imaging Support?

Get expert support to refine your product imagery, maintain brand consistency, and keep your Amazon listings visually compelling and compliant.
Complete Case Handling

Reduce Manual Listing Work

Delegate repetitive image updates instead of spending hours working through Seller Central yourself.

 

 

Guidance After Reinstatement

Address Image Issues at the Listing Level

When an image problem affects listing availability or presentation, our team can investigate the underlying Seller Central issue rather than treating every problem as a simple upload.

 

Correct Supporting Documentation

Manage Updates Across Your Catalog

Keep image-related tasks organized across your product catalog, including relevant variations and listing changes.

 

 

Fast Responses & Follow-Ups

Get Support From Amazon Specialists

Work with a team familiar with Seller Central, catalog contributions, and listing troubleshooting.

 

 

 

SELLER CANDY 2

 

Keep Your Amazon Listings Accurate and Up to Date

Product imagery is only one part of a successful listing, but image issues can create unnecessary work and interfere with the shopping experience. Seller Candy helps you manage the updates and troubleshooting required to keep your listings in order.

 

Pricing

Invest in product imagery that reflects your brand, showcases your products, and helps shoppers make confident buying decisions. Choose a plan that fits your catalog and creative needs.

Bronze Package

$997 monthly

Perfect for New Sellers or Sellers with just a few issues. Launch your Amazon journey with a solid foundation.

UNLIMITED access to our Menu of Services

2 Simultaneous Tasks

Silver Package

$1,197 monthly

Ideal for Growing Sellers. Scale up your operation and optimize performance.

UNLIMITED access to our Menu of Services

4 Simultaneous Tasks

1 monthly support call

BEST VALUE

Gold Package

$1,500 monthly

Designed for Established Sellers. Dominate the marketplace with advanced strategies and personalized support.

UNLIMITED access to our Menu of Services

8 Simultaneous Tasks

2 monthly support calls 

Dedicated Agent

Platinum Package

$2,500 monthly

Built for Top-Tier Sellers. Achieve explosive growth and maximize your Amazon potential.

UNLIMITED access to our Menu of Services

UNLIMITED Simultaneous Tasks 

4 monthly support calls

Dedicated Agent 

Proactive Support

FAQ

Here are answers to common questions Amazon sellers ask about product image optimization, Amazon image requirements, and listing image management.



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Does Seller Candy create product images from scratch?

This service description covers image-related listing operations and updates using supplied assets. Photography, graphic design, image retouching, and custom creative production should be confirmed separately before being included in the service.

Can you help fix Amazon listing image suppression?

We can investigate image-related suppression, identify potential issues, and help address the relevant listing requirements. Amazon ultimately determines whether a listing or image meets its policies.

Can you update images for multiple ASINs?

We can help manage image updates across multiple listings, depending on the request, available assets, catalog structure, and Amazon's submission requirements.

Why are my updated images not showing on Amazon?

Possible causes include processing delays, conflicting catalog contributions, incorrect image associations, or issues with the submitted assets. We can investigate the available information and help determine the appropriate next steps.

Do product images need to follow Amazon's requirements?

Yes. Image requirements vary by placement and may also vary by product category. Main images generally have stricter requirements than secondary images, so each asset should be reviewed against the applicable guidelines.

Ready to Make Your Amazon Product Images Stand Out?

 

Let our team combine market insights with your brand vision to create stronger product imagery, improve listing presentation, and help your products make a lasting impression on shoppers.