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Now an Official Amazon Service Provider!

Trusted By 1000+ Amazon Sellers and Brands

Stuck in case loops, dealing with suppressed listings, or worried about account health?

We Turn Amazon Problems into Clear Wins

Full Amazon Management Support Clearing the Barriers to Growth

Amazon operations quietly pull time and focus away from growth. Cases stack up, issues linger, and Seller Central becomes a daily distraction.

Seller Candy acts as your dedicated Amazon operations team, managing backend work in Seller Central and Vendor Central to ensure issues are handled properly and your account stays healthy as you scale. This is ongoing channel management, not one-off fixes.

What you get with Seller Candy:

  • Full ownership of day-to-day Amazon operations
  • Faster resolution on critical issues
  • Reduced compliance and account health concerns
  • Clear visibility into what’s being worked on and why
  • More time to focus on growth instead of admin

How Our Channel Management Service Works

Good Amazon channel management isn’t about quick fixes. It’s about having the right systems, people, and oversight in place so problems don’t pile up in the first place.

 

  1. We Start by Understanding Your Amazon Channel
  2. You Get a Dedicated Operations Team
  3. Every Task Is Owned End to End
  4. Support That Continues as You Scale
We Start by Understanding Your Amazon Channel
hr
Before starting any work, we take the time to thoroughly understand how your account is performing today. This initial review helps us spot operational gaps, account health risks, and areas that need immediate attention.
You Get a Dedicated Operations Team
Once we’re aligned, our team steps in as your ongoing Amazon operations partner. Tasks are submitted through a simple system and handled by specialists who know Seller Central and Vendor Central inside and out.
Every Task Is Owned End to End
Each request is handled by our team from start to finish. Tasks are tracked, worked on, and followed through to resolution, with clear updates along the way.
Support That Continues as You Scale
hr
Our work doesn’t stop after the first fixes. We continue supporting your account as new issues come up, helping improve your account health rating and keeping daily operations running smoothly as you scale.

Free Amazon Account Audit

Our free Amazon channel audit takes a close look at your account health, inventory performance, listings, and compliance so you know exactly where you stand and what needs attention next.

What’s Included in Your Amazon Channel Review

We take a close, detailed view of every part of your Amazon operations so you can see what’s working, what’s at risk, and where there’s room to grow.

Account Health Score

We evaluate your account’s performance indicators, identify any warnings or violations, and flag areas that could impact sales or compliance.

Inventory Performance

We evaluate your listings, benchmark them against competitors, and identify any or all of the gaps and issues that could be hindering visibility and sales.

Listing Health and Optimization

We evaluate your listings, benchmark them against competitors, and identify any or all of the gaps and issues that could be hindering visibility and sales.

Brand Analytics Insights

We provide a clean as well as accurate snapshot of your conversion potential and identify opportunities for strategies such as coupon campaigns or promotions.

Compliance and Policy Risks

We assess potential compliance issues, suppressed listings, and category-specific risks to help you avoid suspensions or penalties.

Reports and Visibility

We show you what custom inventory, sales, and performance reports could look like, giving you the insight needed to make informed decisions.

Wondering why the brands and resellers selling products on Amazon rely on us?

Hear From Brands We’ve Supported

5-Dec-29-2025-04-57-02-8015-PM
7-Dec-29-2025-04-57-29-2220-PM
6-Dec-29-2025-04-57-17-9416-PM
8-Dec-29-2025-04-57-41-9492-PM

Meet The Experts

A team of Amazon specialists who work behind the scenes to keep your account running smoothly, handle operational challenges, and support your business growth every step of the way.

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Kelly Hamlin, Seller Candy President Kelly Hamlin

 

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Jc Santos Jc Santos

 

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RJ Racelis, Seller Candy COO Rj Racelis

 

98% of Issues Resolved

70,000+ Cases Handled

1000+ Sellers Helped

Why Seller Candy

We handle the complex, day-to-day Amazon operations, from listings, cases, and account health to reimbursements, so you can focus on scaling your brand with confidence.

Amazon Management Services That Go Beyond the Basics

Expert oversight and proactive management to handle the complex work of Amazon operations while your business scales.
Complete Case Handling

Expert‑Led Support You Can Rely On

No generalist or trainee handles your account. Our staff consists of people with deep Amazon experience, including ex‑Amazon support professionals, so complex issues get resolved right.

Expert-Written Plan of Action

Outcome‑Driven Ticketing System

Submit tasks easily and track progress with clear updates, so you always know what’s being worked on and why.

 

 

Guidance After Reinstatement

Hands‑On Case Management

We take ownership of your support requests from start to finish, including reinstatements, escalations, and policy violation appeals, so you don't have to chase responses.

 

Correct Supporting Documentation

Reimbursements and Financial Recovery

We pursue refunds and reimbursements owed to you from lost or damaged inventory, incorrect fees, or other settlement opportunities.

Accurate Root-Cause Analysis

Proactive Account Oversight

Instead of reacting to problems, we monitor your account health and performance trends to help prevent issues before they hurt your business.

 

Fast Responses & Follow-Ups

Fast Turnaround and Consistent Support

Urgent issues don’t wait, and neither do we. Our team responds quickly and consistently, so operations don’t stall your growth.

 

SELLER CANDY 2

Serious Amazon Growth Starts with Expert Channel Management

 

Amazon's growth depends on having operations handled correctly. Seller Candy manages listings, cases, reimbursements, and account health so nothing falls through the cracks. With a reliable team behind you, you can focus on scaling your business instead of firefighting day-to-day issues.

 

Pricing Section

Bronze Package

$997 monthly

Perfect for New Sellers or Sellers with just a few issues. Launch your Amazon journey with a solid foundation.

UNLIMITED access to our Menu of Services

2 Simultaneous Tasks

Silver Package

$1,197 monthly

Ideal for Growing Sellers. Scale up your operation and optimize performance.

UNLIMITED access to our Menu of Services

4 Simultaneous Tasks

1 monthly support call

BEST VALUE

Gold Package

$1,500 monthly

Designed for Established Sellers. Dominate the marketplace with advanced strategies and personalized support.

UNLIMITED access to our Menu of Services

8 Simultaneous Tasks

2 monthly support calls 

Dedicated Agent

Platinum Package

$2,500 monthly

Built for Top-Tier Sellers. Achieve explosive growth and maximize your Amazon potential.

UNLIMITED access to our Menu of Services

UNLIMITED Simultaneous Tasks 

4 monthly support calls

Dedicated Agent 

Proactive Support

FAQ

Here are the answers to the most common ones, so you know exactly how Seller Candy can support your account:



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What Is Amazon Channel Management?

It’s the ongoing management of your Amazon account operations, including listings, cases, reimbursements, account health, and performance monitoring. 

Essentially, we act as your dedicated operations team so your business can scale without constant hands-on management.

Do You Handle Both FBA and FBM Operations?

Yes. Our team is experienced in handling both Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM) models, ensuring consistent support regardless of how your products are fulfilled.

 

Will You Manage All Amazon Cases and Escalations for Me?

Absolutely. We handle cases from start to finish, including escalations, reinstatements, and compliance issues, giving you peace of mind that nothing gets missed.

Do You Work Across All Amazon Marketplaces?

Yes. We work across multiple Amazon marketplaces, ensuring your account stays healthy and operations run smoothly, no matter where you sell.

How Fast Can You Resolve Operational Issues on My Account?

Turnaround times depend on the task, but our team prioritizes urgent issues and works efficiently to resolve problems quickly while keeping you informed at every step.

What Information Do You Need to Start Managing My Account?

To get started, we need access to your Seller Central or Vendor Central account, along with any details about current issues or priorities. 

Once that’s in place, we can begin audits, set up workflows, and take full ownership of your operational tasks right away.

Get Full Amazon Channel Support Today

 

Stop letting Seller Central issues drag down your Amazon sales. You just need to let experts handle your day-to-day operations. 

From listings and cases to reimbursements and account health, Seller Candy keeps your Amazon channel running smoothly so you can focus on growth.