Now an Official Amazon Service Provider!

Trusted By 1000+ Amazon Sellers and Brands

Restricted Listings Hold Back Inventory You Already Bought

Amazon gates products at several levels: single ASINs, brands, brands within a category, whole categories and sub-categories. One product can need more than one approval before it will list.

Each application is judged on its paperwork. Amazon asks for purchase invoices dated within the last 180 days, clear product photos and, where they apply, brand authorization letters, safety certifications or liability insurance.

We prepare that file from your real supplier documents, submit it through Seller Central and stay on the case until Amazon gives an answer.

What Our Amazon Ungating Service Covers

Our team handles the selling application from the first eligibility check to Amazon's final decision.

 

  1. Brand and ASIN Approvals
  2. Invoice and Document Review
  3. Compliance Paperwork
  4. Rejected Application Fixes
  5. Case Follow-Up
Brand and ASIN Approvals
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When the restriction sits on a brand or a single ASIN, we build the application around that product, including the brand authorization letter if you have one.
Invoice and Document Review
Before anything goes in, we check your invoices against Amazon's rules: dated within 180 days, itemized, legible and redacted only for pricing. Weak documents get fixed first.
Compliance Paperwork
Some categories also need safety certifications or commercial liability insurance. We tell you which ones apply and organize them for submission, while testing itself comes from qualified third-party labs.
Rejected Application Fixes
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If Amazon declines a request, we read the reason in your Selling Applications dashboard, correct what it flagged and send the missing or clearer documents.
Case Follow-Up
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We track every open application and follow up with Selling Partner Support, so you are not refreshing Seller Central waiting for news.

Free Amazon Account Audit

Not sure which of your products are gated, or why an application keeps coming back? Our team reviews your restrictions and documents before you spend another round on a request.

You get a list of the approvals each product needs, the gaps in your paperwork and the applications worth filing first, with no obligation to sign up.

How We Take an Ungating Request From Check to Decision

Every request starts with a check of what is actually restricted and why. You can follow each step through our ticketing system.

Check Approval Status

We search each product in Add Products, open Show limitations and record every approval it needs, since one ASIN can sit behind both a brand and a category gate.

 

Build the Application File

We review your invoices, photos and any authorization letters against Amazon's requirements and tell you plainly what is missing before we submit anything.

 

Submit and Track

We complete the Apply to sell form, upload the documents and watch the application. Amazon puts its review at two to seven business days.

 

 

Fix and Resubmit

If Amazon declines, we correct the issue it named and resubmit. If the answer is "Your account does not qualify," we tell you straight away, since Amazon allows no appeal.

 

 

Brands and Resellers on Working With Us

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Meet The Experts

Every application is handled by a specialist who has either worked at Amazon or spent years inside Seller Central on restricted product and compliance cases.

If an approval turns out to hinge on a catalog error or an account health issue, the same team fixes that too.

 

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Kelly Hamlin, Seller Candy President Kelly Hamlin

 

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Melody Lunar Melody Lunar

 

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RJ Racelis, Seller Candy COO Rj Racelis

 

98% of Issues Resolved

70,000+ Cases Handled

1000+ Sellers Helped

Why Choose Seller Candy for Ungating

Plenty of ungating offers sell you on approval rates. We work only from documents your real suppliers issued, and we tell you early when an approval is out of reach.

  • We are an Official Amazon Service Provider for Seller Central work.
  • Your invoices and supplier records are submitted real and unaltered.
  • Rejected applications get reworked and resubmitted on your monthly plan.
  • Ungating sits with the same team that runs your account.
  • No promise of approval, since Amazon makes the final call.

Ungating Support That Goes Past the Approval

Complete Case Handling

Applications Stuck in Review

When an application sits in review longer than expected, we find out what Amazon is verifying. See what Amazon submission under review means.

 

Guidance After Reinstatement

Wider Compliance Support

Gating is one part of Amazon compliance. Our Amazon compliance service also handles policy violations, product safety notices and documentation requests.

 

Correct Supporting Documentation

Restricted ASIN Recovery

Products you could sell before can become restricted later. We work through restricted ASIN reinstatement to get them active again.

 

 

Fast Responses & Follow-Ups

IP Complaint Responses

Reselling a brand can bring intellectual property complaints. We help you answer them with proof of authenticity. Read our guide to handling Amazon IP complaints.

 

 

 

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Catalog Fixes After Approval

Once approved, the listing still has to be right. Our Amazon catalog management team fixes attributes, variations and category errors.

 

 

 

 

 

Accurate Root-Cause Analysis

Insurance and Certification Upkeep

Approval can lapse if required insurance expires or compliance rules change. We watch your Account Health page and performance notifications for those changes.

Getting approved is the start. Keeping the right to sell through policy changes and new restrictions is the work our team does every day.

 

 

 

 

 

SELLER CANDY 2

 

The Stock You Already Bought Should Be Earning You Money

Doing it yourself means learning each category's rules, chasing suppliers for corrected invoices and decoding rejection notes, all while the stock sits unsold.

A one-off ungating service bills per category and handles that single request. Seller Candy covers approvals inside a monthly plan, alongside the rest of your Seller Central work.

 

 

 

What We Check Before Filing Your Selling Application

The free audit looks at six parts of your application:

Restriction Type

We confirm whether each product is gated at the ASIN, brand, category or sub-category level, and whether it needs more than one approval.

Invoice Dates and Detail

We check that invoices fall inside Amazon's 180-day window, list the products and quantities clearly, and hide nothing except pricing.

 

Supplier and Business Details

We confirm each invoice comes from a manufacturer, distributor or supplier Amazon can verify, and shows your business name and address.

 

Product Photos

We review whether your photos show every side of the product and its packaging clearly enough for Amazon's reviewers.

 

 

 

Category Requirements

We flag the safety certifications or commercial liability insurance a category asks for, so one missing file does not sink the application.

 

 

Application History

We read past rejections in your Selling Applications dashboard to see what Amazon objected to and what needs to change.

You will know which applications are ready to file and which need more documents first.

Pricing

Bronze Package

$997 monthly

Perfect for New Sellers or Sellers with just a few issues. Launch your Amazon journey with a solid foundation.

UNLIMITED access to our Menu of Services

2 Simultaneous Tasks

Silver Package

$1,197 monthly

Ideal for Growing Sellers. Scale up your operation and optimize performance.

UNLIMITED access to our Menu of Services

4 Simultaneous Tasks

1 monthly support call

BEST VALUE

Gold Package

$1,500 monthly

Designed for Established Sellers. Dominate the marketplace with advanced strategies and personalized support.

UNLIMITED access to our Menu of Services

8 Simultaneous Tasks

2 monthly support calls 

Dedicated Agent

Platinum Package

$2,500 monthly

Built for Top-Tier Sellers. Achieve explosive growth and maximize your Amazon potential.

UNLIMITED access to our Menu of Services

UNLIMITED Simultaneous Tasks 

4 monthly support calls

Dedicated Agent 

Proactive Support

FAQ

Below are common questions brands and resellers ask about ungating on Amazon.



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What Does Ungating Mean on Amazon?

Ungating is getting Amazon's approval to sell a restricted product, brand or category. Restricted items show "Apply to sell" instead of "Sell this product" in Add Products.

Amazon restricts them to keep products in its store safe, authentic and within regulations.

 

Can You Guarantee My Ungating Request Gets Approved?

No. Amazon makes every approval decision, and some products are not accepting applications at all.

We commit to a clean, accurate application and steady follow-up until Amazon answers.

What Documents Does Amazon Need for Ungating?

Usually purchase invoices dated within 180 days, clear photos of the product from all sides, and a brand authorization letter where one applies.

Some categories also require safety certifications or commercial liability insurance with at least $1 million in coverage.

How Long Does Amazon Take to Review an Application?

Amazon puts the review at two to seven business days once the application is complete.

A rejection means a fresh submission and another wait, so we check everything before the first one goes in.

Will You Create Invoices or Documents for Me?

No. Every invoice we submit comes from your actual supplier, and Amazon declines applications when it finds signs an invoice was altered.

If your paperwork falls short, we tell you what your supplier needs to provide.

What If Amazon Says My Account Does Not Qualify?

That message means you cannot sell the product. Amazon does not allow an appeal, and Selling Partner Support cannot share more detail.

We then focus your effort on the products and categories still open to you.

Get Approved to Sell the Products You Already Sourced

Stop losing weeks to rejected applications and unclear invoice rules.

Our team prepares, submits and follows up on every request while you keep sourcing.