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Let Our Customers
Tell The Story
Our mission and vision at Seller Candy is to touch the lives of our customers and give them more time and peace of mind to work on growing their business. We have designed our service inside and out to make every touchpoint a positive experience. We’re always looking to get better.
Read Our Case Studies
We love Seller Candy! They have made our business run smoother and took away the annoying headaches! Can’t say enough how much we love working with them!
Sabrina R.
You rock! We were using Refund Sniper for this service, so this is our money they left on the table. Excellent work!
Lori T.
Very reliable, responsive, and experienced with most of the Seller Central issues we throw their way. All account owners are very happy to continue the relationship long term.
Roger V.
FAQ
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What are the benefits of the Premium and Executive plans?
Premium and Executive plans include proactive ticket creation, Slack integration, white-label services, and frequent strategy calls to align with your goals. Executive plans also offer enhanced ticket capabilities and weekly calls for closer support.
What is included in the proactive ticket creations service?
We routinely review your account, top-selling products, and performance metrics to identify and fix issues such as BSR suppressions, phantom parentages, and SEO/CTR improvements. Our team also executes active recommendations to boost your bottom and top line.
How does the routine account review work?
Our expert team conducts regular audits of your account to uncover growth opportunities, resolve pain points, and ensure your account is optimized for maximum profitability.
What makes Seller Candy’s agency service different from competitors?
We offer custom solutions, experienced agents, and seamless integrations, all at a lower cost. Our world-class training ensures our team provides strategic insights and problem-solving expertise that deliver measurable results.
What is white-label service, and how does it work?
White-label service allows us to operate under your brand, providing seamless support to your clients while maintaining your agency’s identity.
How does Slack integration benefit my team?
Slack integration enables real-time communication and collaboration, making it easier to manage tasks, resolve issues, and keep your team informed.
Do you offer custom solutions for unique agency needs?
Absolutely! We tailor our services to fit the specific workflows and goals of your agency, ensuring maximum value and efficiency.
Who handles my account, and what kind of training do they receive?
Your account is managed by our experienced agents who undergo world-class training, continuing education, and extensive client management development to deliver exceptional service.
How does Seller Candy save my agency time and money?
By outsourcing Amazon support to us, you eliminate the need for costly in-house resources. We handle tedious tasks efficiently, allowing your team to focus on scaling your business.
How do I know if Seller Candy is right for my agency?
If your agency handles multiple Amazon accounts and needs expert support, proactive recommendations, and customized solutions, Seller Candy is the perfect partner to help you scale with ease.
How do I contact you?
We understand finding a time that works for everyone can be tricky! Here are a couple of ways we can connect:
- Try scheduling a call here. We've added more time slots to accommodate various schedules.
- or Email us at support@sellercandy.com and let us know your availability. We'll be happy to find a time that works for you.