Amazon Seller Verification: Common Errors and Seller Candy Fixes
Common Errors | Seller Candy Fix |
---|---|
Cropped or partial images uploaded. Full page not visible; edges cut off. |
We produce full-page, uncropped scans and run a pre-submission check so every edge and security feature is visible. |
Black-and-white or low-resolution copies Security features may not render. |
We ensure color, high-resolution PDFs/JPEGs with legible text and clear watermarks/security patterns. |
Address/name doesn’t match Seller Central Typo, old address, nickname vs legal name. | Consistency audit: We align the legal name and address across every document and your Seller Central profile before you upload. |
Out-of-date documents Proof of address older than 90–180 days; expired ID. |
We verify issue dates and validity (proof within 90–180 days, depending on region; IDs unexpired) and request updated statements if needed. |
Non-English documents with no certified translation | We arrange certified translations and bundle the original + translation per Amazon’s regional rules. |
Screenshots instead of proper scans/photos | We convert to true document scans (full page, no UI chrome) in accepted formats (PDF/JPEG). |
Bank statement or letter doesn’t show the required fields Missing name, address, or bank logo. |
We obtain a bank-issued statement/letter showing official logo, your legal name, and address that match Seller Central. |
Business documentation is incomplete No incorporation cert/tax registration where required. |
We compile the correct business license/incorporation/tax registration set based on your country and entity type. |
What Amazon Requires
- Government ID: Passport, driver’s license, or national ID (must be unexpired and in color).
- Proof of Address: Utility bill, bank or credit card statement (recent within 90–180 days, must match Seller Central).
- Bank Account Verification: Recent bank statement or official letter (from an official financial institution, matching your registered name and address).
- Business Documentation: Business license or incorporation certificate (Amazon may also ask for tax registration, certificate of incorporation, or certificate of good standing, depending on the country/entity).
- Tax Information: W-9 (for U.S. sellers) or the equivalent local tax form.
Don’t Let Verification Delays Stall Your Business
Get your documents right the first time. Seller Candy’s flat-fee experts review, fix, and guide your submission so you can start selling faster.
Talk to a Seller Candy Expert Today →Common Errors | Seller Candy Fix |
---|---|
Cropped or partial images uploaded. Full page not visible; edges cut off. |
We produce full-page, uncropped scans and run a pre-submission check so every edge and security feature is visible. |
Black-and-white or low-resolution copies Security features may not render. |
We ensure color, high-resolution PDFs/JPEGs with legible text and clear watermarks/security patterns. |
Address/name doesn’t match Seller Central Typo, old address, nickname vs legal name. | Consistency audit: We align the legal name and address across every document and your Seller Central profile before you upload. |
Out-of-date documents Proof of address older than 90–180 days; expired ID. |
We verify issue dates and validity (proof within 90–180 days, depending on region; IDs unexpired) and request updated statements if needed. |
Non-English documents with no certified translation | We arrange certified translations and bundle the original + translation per Amazon’s regional rules. |
Screenshots instead of proper scans/photos | We convert to true document scans (full page, no UI chrome) in accepted formats (PDF/JPEG). |
Bank statement or letter doesn’t show the required fields Missing name, address, or bank logo. |
We obtain a bank-issued statement/letter showing official logo, your legal name, and address that match Seller Central. |
Business documentation is incomplete No incorporation cert/tax registration where required. |
We compile the correct business license/incorporation/tax registration set based on your country and entity type. |
What Amazon Requires
- Government ID: Passport, driver’s license, or national ID (must be unexpired and in color).
- Proof of Address: Utility bill, bank or credit card statement (recent within 90–180 days, must match Seller Central).
- Bank Account Verification: Recent bank statement or official letter (from an official financial institution, matching your registered name and address).
- Business Documentation: Business license or incorporation certificate (Amazon may also ask for tax registration, certificate of incorporation, or certificate of good standing, depending on the country/entity).
- Tax Information: W-9 (for U.S. sellers) or the equivalent local tax form.
Don’t Let Verification Delays Stall Your Business
Get your documents right the first time. Seller Candy’s flat-fee experts review, fix, and guide your submission so you can start selling faster.
Talk to a Seller Candy Expert Today →