Yes, we do. Please book a consultation with one of our experts to discuss options.
Any thing you can think of from our menu of services you can submit as a task using our client portal.
We will deal with everything relating to seller support in the back end of your Amazon business, you can check out more details by downloading our Menu of Services.
You can include a maximum of 3-5 ASINs in one task, depending on the issue.
We usually have a 24 hours turnaround with a 93% success ratio. If for any reason a task might take longer, our team will communicate with you to explain how long it’s going to take and why.
Once we start working on a task we won’t stop until we get it resolved. We’ll just keep trying to reach Amazon within seller central and keep calling them until we get you to the result you need. If Amazon takes more than 48 hours to respond we may place a task on pending an open another.
Our team has limited availability during the weekends, but if you have an urgent task please reach over to us via chat or email, and we’ll do our best to support you.
Currently, we don’t have any training programs. However, once you sign up with our Unlimited package you’ll gain access to our community of sellers, where we’ll always do our best to help out.
The short answer is yes, of course, you can always check in with us directly to take this further.
You can always manipulate the level of urgency on any of the tasks you’ve previously submitted. We also provide you with the option to boost your account by adding 1 more active task for those rough months.