Frequently Asked Questions Seller Candy | Outsource Seller Central Tasks

Get the Expert Virtual Assistant Experience Without Hiring or Managing One

It takes time, money, and constant effort to develop and maintain employee relationships. Seller Candy removes the drama so you can get back to work.

Expert Operators, Nothing Less.

At Seller Candy our agents are all highly trained, highly paid experts. They work based on best practices based on our deep agency experience. Don't accept a $3/hr VA for your most sacred asset, your Amazon Seller Account.

Agency-Level Security

It's difficult to give a new employee from another part of the world access to your Amazon Account and valuable seller information. Seller Candy solves this problem with tight account controls, task-level access for our agents and enterprise level, long-term team member contracts.

Insightful Account and Listings Audits

Get a full account audit and overview to make sure you're set up like a pro when you onboard. Submit Listing Audit requests to make sure your listings are using best practices, from experienced eyes that know how it's done.

Never a minute spent on Human Resources

Searching, Interviewing, Hiring, Training, Managing, Engaging, Encouraging — Forget it all. Seller Candy manages everything so you can be up and running, in experienced hands, without the hassle.

How Does It Work?
It’s Simple.

Make Your Request

Give your Seller Central tasks to us and tell us the ideal outcome you need.

Skip The Seller Support Back-and-Forth

Enjoy constant follow-up of your open cases/issues while you sleep. We will push your issue and hold Seller Support to the fire, using all available methods.

Start Working on Your Business

You now enjoy top-tier handling of your most time consuming Seller Central issues. With your newfound free time, you can focus on the important stuff.

Let Our Customers
Tell The Story

Our mission and vision at Seller Candy is to touch the lives of our customers and give them more time and peace of mind to work on growing their businesses. We have designed our service inside and out to make every touchpoint a positive experience. We’re always looking to get better.

Read Our Case Studies

We love Seller Candy! They have made our business run smoother and took away the annoying headaches! Can’t say enough how much we love working with them!

Sabrina R.

You rock! We were using Refund Sniper for this service, so this is our money they left on the table. Excellent work!

Lori T.

Very reliable, responsive, and experienced with most of the Seller Central issues we throw their way. All account owners are very happy to continue the relationship long term.

Roger V.

Still Have Questions?

Click on the questions to learn more about Seller Candy

Which type of Amazon seller is "Seller Candy" designed for?

Seller Candy was made for sellers who want to outsource their Seller Central duties at an expert level, but also don’t want to become an employer. We feel there is a strong demand for successful Amazon sellers who want to buy their time back without venturing into the world of finding, hiring, training, and employing remote Virtual Assistants. We’ve also seen a strong demand from folks who already have VAs but they want to add expertise, automation, and security to their workflow.

Will I receive a dedicated agent? Who will I talk to?

We don’t assign an individual contact, because our entire team is at your service. For day to day business, you will hand off tasks and communicate directly with us through our team portal, which consists of our agents, supervisors, and founders, and the respondent may vary based on the type of request.

How long are your service contracts?

For our Unlimited & Revenue Recovery packages, we offer our services on a monthly basis.
Our Emergency Response service contract lasts until we resolve your issue.

What hours does your team operate?

Our team operates mainly between 2 am ~ 9 am UTC. But we’ll always go above and beyond for any urgent tasks.

I can’t find a good time to book a meeting, how can I talk to you?

We’d love to arrange something with you manually, you can talk to us on live chat or email us.

What forms of payments do you accept?

We use credit card payments powered by Stripe. If you have any specific questions please feel free to chat with us directly.

So what type of tasks and duties are NOT handled by Seller Candy?

Currently, we do not handle Pay Per Click Advertising (PPC), Customer Service, including messages from customers or “feedback removal strategies” as mentioned above in the FAQ. We also do not handle any type of LEGAL or TAX issues with Seller Central.

Escape all your Seller Central frustrations with Our Team of Amazon Experts.