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Now an Official Amazon Service Provider!

Trusted By 1000+ Amazon Sellers and Brands

Real success stories from sellers who used our services to reinstate their accounts and recover their businesses.

Client Testimonials

We Fix the Problem Fast So You Don’t Lose Momentum

When your account is suspended, every hour matters. We diagnose the cause, prepare your appeal, and manage communication with Amazon, so your business keeps moving forward.

What you can expect:

  • Fast assessment and next steps
  • A clear Amazon reinstatement services plan
  • Expert-written appeal documentation
  • Full Seller Central case handling
  • Continuous status updates

How Our Amazon Account Reinstatement Services Work

We follow a clear, structured process that reduces uncertainty and avoids back-and-forth with Amazon.

Our process for Amazon account reinstatement services:

  1. Case Review + Root Cause Analysis:
  2. Professional Appeal + Documentation:
  3. Submission + Full Follow-Through:
Case Review + Root Cause Analysis:
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We assess the suspension details, review account health, and identify the exact compliance issue Amazon is targeting, so your appeal addresses the real problem, not the symptom.
Professional Appeal + Documentation:
We create a precise, compliant Plan of Action and gather any supporting documents Amazon requires to verify the corrective and preventive steps you’ve taken.
Submission + Full Follow-Through:
We file the appeal inside Seller Central, monitor responses closely, respond to Amazon’s requests, escalate when needed, and guide you until your account is fully reinstated.

Free Amazon Account Audit

We’ll review your Seller Central setup, uncover issues that quietly impact performance, and give you a clear plan to protect your account, all at no cost.

What’s Included in Your Reinstatement Case Review

Get clarity on your suspension and a clear plan forward

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Case Review Overview

We examine the root cause of the suspension and what Amazon is looking for in the reinstatement request.

  • What triggered the suspension
  • What Amazon flagged in your account
  • What gaps must be addressed in your appeal

Documentation Check

We look at the evidence that Amazon will expect to see for compliance.

  • Review of invoices, supplier info, and product records
  • Check for missing or incorrect documentation
  • Guidance on what needs to be prepared or updated
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POA Strategy & Requirements

We map out a clear appeal plan aligned with Amazon’s approval criteria.

  • Specific corrective actions needed
  • Preventive measures to include
  • How we will position your case to Amazon
See how we’ve helped brands get back online and back to selling.

Hear from Our Happy Customers

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Meet The Experts

Our team is made up of seasoned Amazon operations specialists who have solved thousands of reinstatement cases. 

They understand Amazon’s policies, processes, and internal review standards, and they’re here to guide you every step of the way.

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Kelly Hamlin, Seller Candy President Kelly Hamlin

 

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Jc Santos Jc Santos

 

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RJ Racelis, Seller Candy COO Rj Racelis

 

98% of Issues Resolved

70,000+ Cases Handled

1000+ Sellers Helped

Why Brands Trust Us

We remove confusion, cut down response delays, and take full ownership of the reinstatement process so sellers don’t waste time guessing what to do next. Our team has worked with thousands of cases and understands how to navigate Amazon support effectively.
We take over the reinstatement workload so you can stay focused on your business, not chasing seller support.

Full-Service Amazon Seller Reinstatement Without the Stress

Complete Case Handling

Complete Case Handling

We manage the entire reinstatement process inside Seller Central from start to finish.

Accurate Root-Cause Analysis

Accurate Root-Cause Analysis

Every suspension is investigated properly to ensure the appeal addresses the real issue.

Expert-Written Plan of Action

Expert-Written Plan of Action

Your POA is crafted to match Amazon’s internal review standards: clear, factual, and compliant.

Correct Supporting Documentation

Correct Supporting Documentation

We help gather, format, and submit the documents Amazon needs to make a fast decision.

Fast Responses & Follow-Ups

Fast Responses & Follow-Ups

We monitor Amazon messages closely and reply quickly to avoid delays or missed updates.

Guidance After Reinstatement

Guidance After Reinstatement

Once reinstated, we advise on improvements that reduce risk and prevent repeat suspensions.

SELLER CANDY 2

 

Amazon Seller Account Reinstatement Services Built to Win Appeals

 

We step in when your account is suspended and build a complete reinstatement plan that gives Amazon everything it needs to approve your appeal. Our focus is fast action, accurate documentation, and clear communication.

 

Pricing Section

Bronze Package

$997 monthly

Perfect for New Sellers or Sellers with just a few issues. Launch your Amazon journey with a solid foundation.

UNLIMITED access to our Menu of Services

2 Simultaneous Tasks

Silver Package

$1,197 monthly

Ideal for Growing Sellers. Scale up your operation and optimize performance.

UNLIMITED access to our Menu of Services

4 Simultaneous Tasks

1 monthly support call

BEST VALUE

Gold Package

$1,500 monthly

Designed for Established Sellers. Dominate the marketplace with advanced strategies and personalized support.

UNLIMITED access to our Menu of Services

8 Simultaneous Tasks

2 monthly support calls 

Dedicated Agent

Platinum Package

$2,500 monthly

Built for Top-Tier Sellers. Achieve explosive growth and maximize your Amazon potential.

UNLIMITED access to our Menu of Services

UNLIMITED Simultaneous Tasks 

4 monthly support calls

Dedicated Agent 

Proactive Support

FAQ

Before you begin the Amazon account reinstatement process, it’s helpful to understand how it works, what’s required, and how our team supports you throughout.

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How Long Does Amazon Account Reinstatement Usually Take?

Timelines vary depending on the suspension type and Amazon’s review speed. Some reinstatements are resolved within days, while others take longer if multiple clarifications are needed.

Can You Help with False IP Complaints or Counterfeit Claims?

Yes. We assist with both, including document preparation, rights-owner communication, and structured appeals for Amazon’s review team.

How Much Do Amazon Seller Account Reinstatement Services Cost?

Costs depend on the scope of work and severity of the suspension. After reviewing your case, we provide clear pricing based on what’s required.

What Types of Amazon Suspensions Can You Fix?

We support listing, ASIN, account health, policy, safety, documentation, and high-risk suspensions, including appeals that require escalation.

What Happens if Amazon Rejects the Appeal?

We reassess the feedback, update the POA, and resubmit with stronger corrective and preventive measures.

What Information Do I Need to Provide for My Reinstatement Case?

Typically, your suspension notice, account details, documentation related to the issue, and past correspondence with Seller Support. If needed, we guide you through gathering the rest.

Ready to Get Back to Selling? Start Your Amazon Reinstatement Today

 

A suspension can put your business on pause, but the reinstatement process doesn’t have to be complicated. Our specialists will review your case, prepare a clear appeal plan, and guide you through every step until your account is restored. You don’t need to handle this alone.