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Your Amazon Seller Central Personal Assistant

Stop Working in Your Business.
Start Working on Your Business.

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Scale Your Amazon Business Without Losing Your Hair

Your time is valuable! The ever-changing nature of Amazon rules and updates leaves your business open to crippling suspensions and listing headaches. Forced to deal with support reps and seemingly impossible tasks, takes away your focus from what really matters.
That’s where we come in, bridging the gap between you and Seller Support. No more spending hours on the phone with Amazon, raising cases or writing POAs.
We’ll look after your account, while you focus on growth and enjoying your success!

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Get the support you need to succeed on Amazon

Good help is hard to find! To grow your business you’ll need help, but hiring a VA means investing a lot of time in training, managing, and engaging them. Just like any other investment it doesn’t always pay off. Your other option would be to hire a freelancer, which is fine for project work and you can’t really rely on their support consistently, but just like hiring a VA, you’ll have to rely on unknown factors - their ability to be autonomous, proactive, and competent. That’s why we only hire Amazon experts and Ex-Amazon support staff.
No need to risk your account health or waste your efforts, our experts got you covered!

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Why partner with us?

  • Our delivery team consists of AMZ experts and ex-AMZ employees
  • An easy-to-use ticketing platform that gives you outcome-driven support
  • ​A hands-on team at your fingertips! Always ready to tackle your most urgent requests
  • ​We make sure to get back the money that amazon owes you through reimbursements
  • ​Risk-free trial: 30-day money-back guarantee

Whatever You, Need We've Got The
Right Plan For You

Professional

Get Started
  • One Business Day Turnaround
  • Limited Menu of Services*
    *ASIN reinstatements and plans of actions are an additional $199.
  • Up to 2 simultaneous tasks*
    *We work on an unlimited task system you can submit as many tasks as you want with three active tasks simultaneously at any time.
  • Weekly Amazon Revenue Recovery*
    *at 25% reimbursed revenue rate
  • Annual Amazon account audit*
    *We'll audit all your account settings and set them up to try and find any extra value in your business.
Starting At
$549/mo
Paid Monthly
Starting At
$494/mo
Paid Annually

Expansion

Best Coverage
  • Everything in Professional
  • NARF expansion support
  • ASIN reinstatements & Plans of action
  • Full Menu of Services*
    *Monthly strategic check-in call for an additional $199
  • Up to 3 simultaneous tasks*
    *We work on an unlimited task system you can submit as many tasks as you want with three active tasks simultaneously at any time.
  • Weekly Amazon Revenue Recovery*
    *at 20% reimbursed revenue rate.
  • Bi-annual Amazon account audit*
    24/7 Listing Monitoring Software with Daily Updates
  • 24/7 Listing Monitoring Software with Daily Updates
Starting At
$799/mo
Paid Monthly
Starting At
$719/mo
Paid Annually

Takeover

All inclusive, a scalers dream
  • Everything in Expansion
  • World wide coverage
  • Monthly strategic check-in calls
  • Up to 5 simultaneous tasks*
    *We work on an unlimited task system you can submit as many tasks as you want with three active tasks simultaneously at any time.
  • One Business Day Turnaround
  • Weekly Amazon Revenue Recovery*
    *at 20% reimbursed revenue rate.
  • Quarterly Amazon account audit*
    *We'll audit all our account settings and set up to try and find any extra value in your business.
  • 24/7 Listing Monitoring Software with Daily Updates
  • Dedicated Account Manager
  • Tier-one Customer Service*
    *All inbound customer inquiries handled.
Starting At
$1,699/mo
Paid Monthly
Starting At
$1,529/mo
Paid Annually

Can’t decide yet, or do you still have more questions?
Talk to one of our specialists to discuss pricing and solutions.

 

Book a Consultation
Still Have Questions?

Click on the questions to learn more about Seller Candy Emergency Response

Still Have Questions?

Do you help agencies and aggregators?

Yes, we do. Please book a consultation with one of our experts to discuss options.

What counts as a task?

Any thing you can think of from our menu of services you can submit as a task using our client portal.

What exactly is included in Seller Candy unlimited?

We will deal with everything relating to seller support in the back end of your Amazon business, you can check out more details by downloading our Menu of Services.

Can I include multiple ASINs in one task?

You can include a maximum of 3-5 ASINs in one task, depending on the issue.

How long do you take to resolve a case?

This can vary depending on your issue but in general, we have a 24 hours turnaround. To learn more please talk to us to discuss your issue in detail.

What happens if Amazon doesn’t respond to a task for a long time?

Once we start working on a task we won’t stop until we get it resolved. We’ll just keep trying to reach Amazon within seller central and keep calling them until we get you to the result you need. If Amazon takes more than 48 hours to respond we may place a task on pending an open another.

Do you accept tasks over the weekend?

Our team has limited availability during the weekends, but if you have an urgent task please reach over to us via chat or email, and we’ll do our best to support you.

Do you offer training and tips to new sellers?

Currently, we don’t have any training programs. However, once you sign up with our Unlimited package you’ll gain access to our community of sellers, where we’ll always do our best to help out.

Can I upgrade/downgrade my Unlimited package?

The short answer is yes, of course, you can always check in with us directly to take this further.

Can I add 1 more urgent task above my package limits as a one-time thing?

You can always manipulate the level of urgency on any of the tasks you’ve previously submitted. We also provide you with the option to boost your account by adding 1 more active task for those rough months.